About Us
Family Owned and operated
PrivateCareConnect began with a simple idea, families deserve home care that truly feels personal. After spending more than a decade in the industry, our Owner, Michele saw firsthand the difference it makes when care is guided by compassion instead of paperwork and policies. She started her career as an office administrator for a company in Roswell, Georgia. Throughout the years, Michele learned scheduling, recruiting and marketing before holding leadership roles, including Director of Operations and Director of Compliance for major Home Care franchises. Those experiences gave her a deep understanding of what families truly need and inspired her to build something better. A model where families feel supported, caregivers feel valued, and care feels like family.
Michele’s biggest influence was her grandmother; she was her support and best friend. Their bond was lifelong, from childhood vacations at her grandmother’s Florida home through adulthood, when Michele’s children shared in that relationship every day.
Better known as ‘Grandma Cook,” she was happiest in the kitchen, making her family’s favorite meals. That love and presence shaped Michele’s passion for caregiving and continues to inspire the way she cares for families today. Michele dedicates her work to that legacy, knowing how proud her grandmother would be of what she has built through PrivateCareConnect.
PrivateCareConnect is proud to be 100% family-owned and operated. Michele runs the day-to-day operations alongside her husband, Ken. Together, they are committed to providing connections to care that are reliable, affordable, and personal, the kind of care they would want for their own family.
Why Families Choose Us
At our core, we are caregiver recruiters and connection makers, introducing families to experienced independent caregivers. We help families find the perfect caregiver in a safe, personal, and straightforward way.
Our model addresses some of the biggest challenges in home care today. Families gain more flexibility and control with access to an extensive network of caregivers, unlike traditional home care agencies. Families are matched with caregivers who can provide the hours they need, from short visits to complete 24/7 care flexibility that many agencies can’t offer.
For caregivers, our model is built around their role in care. Fair pay, steady schedules, and consideration of commute time all contribute to creating a strong commitment and longer-lasting relationships with the families they care for.
Our caregivers never work for us; they work WITH us. We are a care team.
Getting started is easy
Contact Us
Give us a call so that we can learn about your family’s care needs and requirements.
Schedule Interviews
Meet and interview caregivers before your care starts. You choose your care team.
Begin Service
Once you have chosen your team of independent caregivers, your care can begin.